![]() Webmail is a great diagnostic tool because it requires no client configuration and shows you directly, exactly what is on the mail server. The web client for your mailbox can be found in MyJH (under Messaging -> Outlook). If you have a question, please contact and we’ll walk you through the process on a remote support session. You can simply delete your connection to the email server and re-add it as a new connection and things will be OK. ![]() In the past, it was possible to set up a supported client with the kind of authentication that is now depreciated. If you got to this page because you got an alert about Basic Authentication for Microsoft Exchange, but are confused because you’re already using a supported client, this information will help.
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